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Where's my order?

Check your email for a tracking link. Can't find it? Email us your order number.

What size should I get?

We run small. Between sizes or layering? Size up.

Is the battery included?

No. You need any USB power bank (10,000mAh, ~$15 on Amazon).

How do returns work?

30 days, no questions asked. Full details here.

How long does shipping take?

US: 7-12 days (free) or 3-5 days express. More info.

Is it waterproof?

Water resistant. Rain and snow = fine. Swimming = no.

Can I wash it?

Yes. Remove battery, zip pockets, gentle cycle, air dry.