CONTACT

Contact.

Questions? Issues? We're here.

Email Us
support@wearthrm.com
We reply within 24 hours. Usually faster.
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Order Issues

Tracking, delivery, changes.

support@wearthrm.com
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Returns

Wrong size or want to return.

See return policy →
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Instagram

DMs open for quick questions.

@wearthrm
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Partnerships

Collabs, wholesale, press.

hello@wearthrm.com

Before You Ask.

Where's my order?
Check your email for a tracking link. Can't find it? Email us your order number.
What size should I get?
We run small. Between sizes or layering? Size up.
Is the battery included?
No. You need any USB power bank (10,000mAh, ~$15 on Amazon).
How do returns work?
30 days, no questions asked. Full details here.
How long does shipping take?
US: 7-12 days (free) or 3-5 days express. More info.
Is it waterproof?
Water resistant. Rain and snow = fine. Swimming = no.
Can I wash it?
Yes. Remove battery, zip pockets, gentle cycle, air dry.

Ready to stop freezing?

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